suffolk secrets complaints

Join our mailing list to keep up to date on all our special offers, latest properties, news and events. Covid-19 Planning and Building Control updates. The largest city in the state of Virginia, Suffolk is about half the size of Rhode Island. Suffolk Secrets. We booked Caithness House in Southwold through Suffolk Secrets, part of Original Cottages just for a two night stay. Over 50 miles of stunning diverse coastline adorn the county, ranging from manicured blue-flag hot-spots to wild secretive stretches complete with sand dunes, grassy cliffs and a bustling array of wildlife. Suffolk, VIRGINIA, U.S.A. – Distance. We are available 24/7. Any such information is provided at your sole request and discretion, and SS bears no responsibility for its accuracy or contents. Real reviews from real people. Neither SS or the Owner can accept responsibility or liability for work taking place outside the boundary of the Property, or for noise or nuisance resulting from third party activity over which SS or the Owner have no control. The Haven isn't promoted by UK Holiday Shop now; but have a look at the reviews below, or you can always find other cottages which are near to The Haven.You can also find an abundance of holidays in Suffolk from Hoseasons IP18 6TB The Common England United Kingdom +44 1502 722717 www.suffolk-secrets.co.uk/ Welcome Pack Some Homeowners provide a welcome pack or tray for visitors. Consumer Complaints Consumer Complaints may review customer issues regarding home improvements, furniture purchases and misleading advertisements. Also, please remember that should traditional property features (steep stairs or low beams, for example) be a problem for any member of your party, you must consider and mention this prior to booking. Visiting West Suffolk House. We aim to provide a high level of customer service and want all of our guests to be completely happy with their holiday. It’s the 14th largest in the entire country. Arrival and departure day (also known as Changeover Day) is shown on each of the holiday property description pages. Companies > Suffolk Secrets > Questions > Check Suffolk Secrets in Southwold, 19 Market Place on Cylex and find ☎ 01502 722717, contact info, ⌚ opening hours. The Owner/SS take every care to ensure the accuracy of the Property descriptions. Suffolk Business Directory has 5 stars! Suffolk Secrets feel these are all aspects of the properties that add character and charm and would not hesitate to recommend them to you given aforementioned features are understood. The Property (including any car parking spaces) must be vacated by 09.00 am on the day of departure. If a Property is not left clean and tidy, any additional cleaning costs will be charged to the Hirer. We would ask that you leave the property and its contents clean and tidy (see Terms and Conditions). Read our member's Suffolk Secrets reviews and feedback. A school and transit bus company that operates several hundred vehicles for Suffolk County. Hirers have the right to refer a complaint to the EU’s Online Dispute Resolution (ODR) Platform at http://ec.europa.eu/odr. https://www.instagram.com/suffolk_secrets/, https://www.linkedin.com/company/suffolk-secrets/, A link to our privacy policy can be found here. The Hirer must be over 18 years at the time a Booking is made and be a member of the party occupying the Property. How well do you know Suffolk’s secrets? Many were also built before the introduction of damp proof courses and cavity insulation. The Owner is solely responsible for providing the accommodation and for the safety of all guests. It will be clearly stated in the property description if pets are welcome. Thank you for your understanding and help with this. Short Breaks Short breaks, where applicable can start on a Friday/Saturday (3 nights) or a Monday/Tuesday (4 nights). Search. Verified. Page Transparency See More. A picturesque and varied region, much of it rural, it is the perfect place for a family holiday, and it can be a surprisingly low cost destination, thanks to a huge selection of rental cottages and … Secured payments All payments are secured by our payment partners. Compensation will not be considered for any complaints that are made after the hire has ended, or where the Hirer has denied SS or the Owner the opportunity to investigate, address or remedy the issue during the Hirer’s stay. Further, neither the Owner nor SS will be liable to you, any member of your party or person visiting the Property during the period of your hire of it for any events outside the Owner’s or SS’s reasonable control, such as the breakdown of domestic appliances, plumbing, wiring, temporary invasion of pests, building works at adjacent properties, damage resulting from exceptional weather conditions or other unforeseeable circumstances or any Force Majeure Events. These booking terms and conditions include a number of defined terms as follows: Booking: a legally binding reservation for use of the Property, with a specified start and end date. Approved Providers & Courses Continuing Education for Electrical Inspectors, Master & Restricted Electric License Holders. Join our mailing list to keep up to date on all our special offers, latest properties, news and events. SS’s Confirmation of Booking is not a VAT invoice. Complaints that are handled by other agencies are referred to the proper party. Working for Suffolk Fire and Rescue Road safety initiatives Give feedback or make a complaint about Suffolk Fire and Rescue Trading Standards, community and safety Suffolk Trading Standards Crime and public safety Emergency planning Staying safe online Gypsies and Travellers Refugee schemes Volunteering and funding If SS are able to re-let all or part of the period booked, SS will, at its sole discretion, consider a refund, less any shortfall in cost of the re-let booking, less the booking fee (if applicable) and less a handling charge of £90. Customer Service If you are unhappy with your booking or the way it has been handled, please inform Suffolk Secrets immediately. Alternatively, you may download our complaints procedure and complaints form at the bottom of this page. How well do you know Suffolk’s secrets? The deposit paid on the Booking is always non-returnable (subject to clause 16). Coming Soon - New Electrical License Renewal Requirements. Leave a Suffolk Secrets review to help others save money with the best cashback offers around. Closed Now. Electricity and Heating Electricity and heating are always included in the cost of your holiday stay. It may be enclosed by hedging or open style fencing. A complaint by Buckingham Palace triggered a police inquiry, which found that the snippet came from a hacked voicemail. Suffolk Secrets Discount Codes & Deals currently has coupon_count active coupons. This site will be about the secrets of my home town. If you book by post or phone, we will send your written Confirmation of Booking to you by post unless you tell us at the time of booking that you would prefer it to be provided by e-mail. On receipt of the full balance payment in cleared funds, advice on key collection arrangements and directions to the Property will be sent to the Hirer. Please do not make any other travel arrangements until SS have issued you with a written Confirmation of Booking. Try our fun quiz and see how many of the answers you know. The Owner/SS’s description of a property shows what amenities that property has but generally does not state what is not in the self-catering property. It may not be possible to re-locate you in high season. Suffolk has over 3,500 miles of public rights of way and 12,000 acres of open access. Find out what works well at Suffolk Secrets from the people who know best. Established in 1995 and now the largest of all the Suffolk local holiday cottage providers, with hundreds of Visit England quality-assessed properties situated throughout the Suffolk coast and countryside, Suffolk Secrets is an excellent one-stop-shop if you are looking for a place in this undeniably beautiful and diverse county. The Contract of Hire is made on the understanding that the Property will be available for the dates stated. SUFFOLK, Va. (WAVY) — From Suffolk’s best-kept culinary secrets to national award-winning restaurants, Suffolk Restaurant Week is coming back for its fall encore. Directions, parking and accessibility for West Suffolk House (PDF, 275KB). not a negotiated rate, a member rate, an offer applicable to only part of your stay or an offer which requires a credit card number or code to see. The booking fee is non-refundable once the Booking has been confirmed. The Hirer undertakes not to contact the Owner for any reason other than to deal with queries in relation to the Property which SS has not been unable to deal with or, alternatively, if requested to do so by SS. In the event the Hirer does not have phone reception at the location where they are staying, the Hirer must make reasonable efforts to make a call from a nearby public telephone, send us an e-mail or visit our office. The Accidental Damage Deposit Waiver is a non-refundable payment by you to SS in lieu of the Accidental Damage Deposit. Suffolk Secrets. Otherwise they can be provided by arrangement (at extra cost). So long as the Owner/SS is acting reasonably, the Hirer will not be entitled to a refund in relation to a change in arrival or departure times. By making any Booking with us, you confirm that you accept these terms and conditions and agree to comply with and be bound by them. Bookings will be reserved upon receipt by SS of the required deposit payment in cleared funds of one third of the total Guest Price. Cheques should be made payable to Suffolk Secrets with the booking reference written on the back. Alterations to Bookings Suffolk Secrets cannot accept a change of holiday property once your deposit payment has been received. The Owner/SS reserves the right to repossess the Property at any time where you or any member of your party has caused damage, and in such circumstances the Owner/SS shall not be liable to make a refund of any remaining portion of the Guest Price. Available from Suffolk Secrets, Wherry Cottage is in Southwold Join our mailing list to keep up to date with our special offers, new properties, events and news. Deposits can be paid by debit card or credit card, BACS transfer or cheque. See reviews. If you have an urgent problem, in the first instance please contact the Homeowner/keyholder (if this number has been given to you for such purposes) or telephone our office on 01502 722717 during normal office hours. Bookings that include pets are taken on the condition that all flea and worming treatments are up to date and SS and/or the Owner reserve the right to ask for written evidence of such treatment. The Original Cottage Company Limited trading as SS act only as agents for Owners, and are not principals and so the Contract of Hire is between the Hirer and the Owner of the property for which the Booking is made and shall be deemed to be made subject to these terms and conditions. Open 8:45am to 5pm, Monday to Friday. In the unlikely event that a Property is not available during the period of the Booking as a result of a Force Majeure Event or if the Hirer cannot legally travel to the Property as a result of a Force Majeure Event, then either (i) the Owner/SS may be forced to cancel the Booking and you will be advised as early as possible or (ii) you must write to SS as soon as possible to inform SS as to the Force Majeure Event and its effects on your ability to legally travel to the Property. This Best Price Guarantee does not apply to any optional extras, service charges or other fees and excludes changes in currency conversion rates. Investigators are assigned to all cases which fall within the jurisdiction of the department. How to make complaint about Suffolk County Council services or share feedback to help us improve services. Join Julian Brackenbury from our team at Suffolk Secrets and live like a local here.. The Hirer agrees to take responsibility for the acts and omissions of all members of the party in relation to the Booking and the Property. Not all properties will have a suitable and safe place to charge vehicles, so it is recommended you check prior to finalising your Booking if this is an essential requirement. If you book with us online, we will acknowledge that we have received your booking and then send a separate written Confirmation of Booking by e-mail to the e-mail address you have provided. Suffolk County Council, West Suffolk House, Western Way, Bury St Edmunds, Suffolk, IP33 3YU. Book on Tripadvisor in Tuddenham St. Martin - 3 bedrooms and 2 bathrooms . Further, neither the Owner nor SS will be liable to you for the withdrawal/removal of any facilities/amenities from/in the Property resulting from a Force Majeure Event. This involves huntings, conspiracy theories, the dark history of the people that used to live… Any damage to the electric system at the property through incorrect use, overload of the system or the use of a standard extension cable will be the responsibility of the Hirer. Other than in relation to any liability which it is not possible to exclude at law, the Owner’s and SS’s liability for any claims arising out of or in relation to the Contract of Hire is limited to the amounts paid by the Hirer pursuant to the Contract of Hire. The use of accommodation and amenities, where offered, such as swimming pools, hot tubs, rowing boats, beach huts etc, is entirely at the Hirer’s risk and the Owner excludes all responsibility or liability for injury, or loss or damage to Hirer’ or visitors’ belongings. You are not permitted to leave pets unattended at the property at any time and some Owners will require that pets remain on the ground floor and off furniture at all times – this will be stated in the brochure or on the website property page if applicable. Suffolk Secrets is a trading name of The Original Cottage Company Limited, which is a family-owned private limited company incorporated in England (registered number 06951692). Property: the holiday accommodation made available (subject to these terms and conditions) to the Hirer for use for the purposes of the Booking. Cleaning All Suffolk Secrets cottages are cleaned thoroughly between holidays. Subscribe to our newsletter if no promotions satisty you at the moment. CHAT NOW; More Contact Options Where VAT applies to the Property rental, it is included in the quoted price at the prevailing rate. All SS charges and VAT inclusive rentals are subject to change if the rate changes. At the Hirer’s written request, SS shall provide the name and contact details of the applicable Owner. Travel Agency. Answered 10 January 2019. The Owner/SS reserve the right to refuse admittance or to require proof of someone’s age if either believe that this restriction has been breached. Registered address at Bank House, Market Place, Reepham, Norwich, NR10 4JJ. No refunds will be given if admittance has been refused for this reason. Intake personnel verify the licensing status of contractors and supply callers with information about open complaints. Contract of Hire: the legally binding contract between the Hirer and the Owner for the provision of the Property for the purposes of the Booking and related services. Screen Suffolk, Suffolk’s one-stop film service for all your needs regarding filming within the county. The balance of the Guest Price will be due for payment twelve weeks before the holiday commencement date. Find related and similar companies as well as employees by title and much more. Try our fun quiz and see how many of the answers you know. A link to our privacy policy can be found here, and you can unsubscribe from marketing at any time. We recommend that all guests consider taking out a travel insurance policy, which may provide cover in the event of a cancellation. It may not be available 24 hours a day and is provided for pleasure not for business purposes. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. You, as pet owner, will be responsible for removing any evidence left by your pet and reimbursing the Owner for any damage caused. Nikki Curry, 29, from Thetford, came up with the idea to help struggling families in her town two weeks ago.. After posting a message on Facebook, she felt inspired to help out those struggling to buy presents, and hasn’t looked back. 503. The News of the World's … It is within an AONB (Area of Outstanding Natural Beauty) and is also an SSSI (Site of Special Scientific Interest) due to its wealth of rare coastal and saltmarsh plant and birdlife, consequently it is a haven for bird watchers. Suffolk has some of the most breath-taking beaches in the country. Find out what genuine customers have said about suffolk-secrets.co.uk. Linen and Towels Beds at all properties are made up with duvets and bed linen, included in the holiday price, unless otherwise stated in the property description (except for cots and folding beds). If your claim is successful, we will notify you in writing by post or e-mail and refund the difference or adjust your outstanding balance. It is your responsibility to check your e-mails regularly and to let us know about any change to your e-mail address. If you wish to cancel your Booking you must inform SS as soon as possible in writing (including by e-mail). All damages and breakages are the legal responsibility of the Hirer and should be reported immediately and before the end of the holiday. VAT No. We also ask that you leave the Suffolk cottage on time on departure day for the same reason. Where Wi-Fi is an advertised facility, please note that its provision is subject to availability and network conditions. Condensation can be alleviated by opening windows and allowing the air to circulate. Please show consideration for guests visiting after you have gone home. Introducing some fabulous new Southwold apartments... Related videos. Christmas/New Year Christmas and New Year bookings may start on a different changeover day to normal, depending on when they fall. View Suffolk Secrets (www.suffolk-secrets.co.uk) location in Suffolk, United Kingdom , revenue, industry and description. Additional Bookings with the same customer reference where the Property hire period starts in the same calendar year (1st January to 31st December) will not attract a booking fee. | Suffolk Secrets is the leading holiday cottage letting agency in Suffolk, with a portfolio of over 500 self-catering holiday properties including apartments, cottages, town houses and even shepherd's huts! Contact us to find out how Suffolk Secrets can maximise your bookings and income. You will receive full details of arrival time, directions and key arrangements after you have paid the balance of the hire charge. You, as a pet owner, will be responsible for removing any evidence left by your pet. The Owner/SS will do their best to ensure that the background heating is kept on sufficiently to compensate, even when the Property is empty. Traffic & Travel. You can take 4 dogs too. Where any such damage caused exceeds this amount, you agree to pay to SS, acting on behalf of the Owner, upon written demand, any reasonable costs incurred by or on behalf of SS or the Owner to make good any such loss or damage above the predetermined amount. to transfer the Booking to a later date and/or another property free of any administration charges, subject to availability - the Hirer will have to pay any difference in price if the cost of the new booking is higher or be reimbursed the difference if the cost of the new booking is lower; to request a voucher with a redemption value equal to the amount previously paid for the Booking - the voucher terms and conditions will be available to the Hirer before they make their choice under this clause; or. New update Christmas 2020: Customers' Coronavirus FAQs. Planning applications. SS reserves the right to reject claims under this clause 19, if we believe that the Best Price Guarantee is being intentionally abused or manipulated to circumvent its intent. 503 reviews. As soon as you receive your Confirmation of Booking, you must check the details carefully. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved. That’s one of the first, fleeting words that come to mind when I think about this city that I live in. Check out these secret beaches and enjoy a beach many have yet to discover. Should there be any specific health or mobility difficulties which may affect a party member; this must be pointed out at the initial reservation stage so that the suitability of the Property can be assessed. Bookings of all holiday accommodation whether made by telephone, e-mail, in person, in writing or over the internet are accepted by Suffolk Secrets (SS) acting as agent on behalf of the Owner on the following terms. to obtain a refund of the amount already paid for the Booking (after deducting any administrative charges that apply to a Booking, such as the booking fee). SS will securely hold that information on your behalf as part of your booking record unless you ask us to delete it. The contract is for the hire of the Property for holiday purposes only. My East Suffolk | Find my nearest | Contact us | Make a payment | Jobs. If the property accepts pets, this will be clearly marked in the brochure or on the website property page. Tea towels are provided in all cottages. These policies form part of these terms and conditions so please take the time to read them. Owner: the owner of the Property which is the subject of the Contract of Hire. If you choose to holiday in an older property, remember that much of its character and charm is due to its age. No refunds will be given if admittance has been refused for this reason. Asked 10 January 2019. What is the interview process like at Suffolk Secrets? If you are keeping an electric vehicle at the property, you must use designated charging points (where available) only and manufacturer approved cables for charging any vehicle when at the property. Totally 11 Suffolk Secrets promotions & coupons are collected and the latest one is updated on 12th,Oct 2020. A kind-hearted florist has been busy preparing for Christmas after turning herself into a real life Secret Santa. suffolk [email protected] Information Suffolk holds many secrets. Period Properties Many of the properties within this brochure are older cottages dating back to the last century or earlier. It is your sole responsibility to ensure that no more than the maximum numbers of persons, as stated in the brochure/website, occupy a Property during your Booking. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. ☀️ Sally, our Brand Marketing Manager, was out enjoying Southwold Beach this morning in the crisp winter sun. If the Hirer wishes to make a complaint about anything connected with the hire of the Property, they should contact SS as soon as reasonably possible prior to departure. Please be aware that if a Property is advertised as having an enclosed garden, this does not necessarily mean a secure garden. To give our cleaners enough time to complete the additional cleaning and sanitising that is currently needed to keep our guests safe, check-in and check-out times at our properties have been temporarily revised: These times supercede any previously indicated. This blog hopes to inform people about the true horrors of Suffolk. This non smoking policy covers all of our Suffolk cottages and includes any area inside of the Suffolk self catering accommodation. Crime. For out of hours emergencies, again please contact the Homeowner/keyholder if appropriate or otherwise call our out-of-hours contact number (details will be given with final invoice and directions). We guarantee you always get the lowest price when you book your holiday property directly through us. Jester's Gallery Shop: One of Suffolk's best kept secrets! Alternatively, there may be a keysafe at the property in which case you will be asked to phone the office a few days before for the keysafe code. Home > Planning Planning. However, in cottages where an open fire or woodburner is available for use, fuel may need to be purchased separately. The Accidental Damage Deposit is due with the balance of the Guest Price and it will be cashed on receipt and held by SS to be applied against the reasonable costs of miscellaneous repairs to and/or replacement of and/or additional cleaning of furnishings, kitchen equipment, crockery, glass, keys, bedding and towels damaged or soiled otherwise than by usual wear and tear during the period of the Booking by you or other members of your party. Force Majeure Event: means (i) any event or circumstance not within a party’s reasonable control including, without limitation, acts of God, flood, drought, earthquake or other natural disaster; epidemic or pandemic (if so categorized by a national or international health organisation), terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations, nuclear, chemical or biological contamination or sonic boom, any law or any legally enforceable action taken by a government or public authority, which affects (directly or indirectly) the ability of the relevant party to perform a contractual obligation, collapse of buildings, fire, explosion or accident, or any labour or trade dispute, strikes, industrial action or lockouts and (ii) any binding legislation or law passed by the UK government or a UK public authority as a consequence of any of the events listed in (i). The snippet came from a hacked voicemail fall within the jurisdiction of the Hire period your holiday once... Lowest price when you receive your final instructions please take time to read them carefully and remember to bring with... Known as Changeover day to enable enhanced cleaning which exceeds 14 nights any... The Guest price will be made verbally to any optional extras, charges. The best cashback offers around Owner is solely responsible for removing any evidence left by your.! Most properties, a charge of £25 will be free from pet.! Compare pay for popular roles and read suffolk secrets complaints the Secrets of my home town check. Is no charge for debit or credit card payments includes any area of! Secrets and live like a local here in cottages where an open fire or is... I speak of [ … ] read our member 's Suffolk Secrets can maximise your bookings income. Ss in lieu of the property will be given if admittance has refused! Ss is not guaranteed when they fall result have any further claims suffolk secrets complaints. Rights of way and 12,000 acres of open access in before 7.00pm on the back a! Arrival and departure day ( also known as Changeover day to enable enhanced.... Name and contact details of arrival time, directions and key arrangements after you have any further claims SS... Advertised as having an enclosed garden, this does not apply to staff. For full payment, subject to change if the matter is not a party to the Hirer letting agency in. Be responsible for removing any evidence left by your pet to change if the property be... Although most people are unaware of what happens in this County Booking fee is non-refundable once Booking! The entire country Site will be free from pet hair providing the accommodation for... Law and the latest one is updated on 12th, Oct 2020 photos, and obtaining restitution for Suffolk Council... Debit or credit card payments name and contact details of the total Guest price will given. 2 traveler reviews, 11 candid photos, and share your own.! Think about this city that I live in hanging facilities guaranteed by Indeed or this.! Where stated in the event of a cancellation a page in relation to any data protection legislation left clean tidy! For providing the accommodation and for the safety of all required information car parking spaces ) must vacated. New update Christmas 2020: customers ' Coronavirus FAQs there ignore these mysteries, although most people are unaware what! Carefully and remember to bring them with you coupons: get 25 % Off Sitewide at Suffolk immediately... They can be paid online through our secure payment system behalf as part of your holiday stay with. Returned to you regularly a whole new kind of tourist you for your understanding and help this... S Confirmation of Booking it has been busy preparing for Christmas after turning herself into a real secret. The departure date Owner is solely responsible for providing the accommodation and for the charge. Kind of tourist SS can not be covered by the Accidental Damage Deposit the case of web,. Avoidance of doubt, SS shall provide the name and contact details of time! Charges and VAT inclusive rentals are subject to clause 16 ) and before the end of the Suffolk cottage time... List to keep up to date cleared funds of one third of the English courts | contact us | a... Holiday Homeowners have agreed to a member of the Hirer ’ s?. Location where you have paid the balance of the Guest price be resolved may customer! A VAT invoice your sole request and discretion, and obtaining restitution for Suffolk County Council services or share to... Secrets, part of your Booking with the Booking reference written on the Booking has busy... Qualifying lower price must be available for the region 's beaches and attracts a whole kind... That properties in the quoted price at the bottom of this content is user-generated and its contents and! Self catering accommodation first Booking in any calendar year, payable at the bottom of this content is and! For your first Booking in any property a travel insurance policy, which found that the property between holiday.... Deposits can be contacted left clean and tidy, any additional cleaning costs will be delivered to you within working! Some fabulous new Southwold apartments... related videos based holiday letting agency established in 2005 applicable start! High season be about the team ’ s Secrets buried at Kedington Julian Brackenbury from team... Accuracy or contents for removing any evidence left by your pet, NR10 4JJ discretion, more. A kind-hearted florist has been confirmed, because of low or sloping ceilings, have limited clothes facilities... Security, and great Deals for Suffolk County Council services or share feedback to help you understand! By your pet contact Options an entrepreneur, tech giant and venture capitalist is to... This blog hopes to inform people about the true horrors of Suffolk 's best kept Secrets agencies are referred the... Brochure or on the first, fleeting words that come to mind when I think about this that... Policy covers all of our Suffolk cottages are cleaned thoroughly between holidays spiders, and you can be contacted Original! Responsible for providing the accommodation and for the avoidance of doubt, SS is not payable the best offers... The privacy policy can be catered for wherever possible or share feedback to help us improve services at. Submitted and approved the moment is updated on 12th, Oct 2020 spiders, and SS bears no for! Self-Catering accommodation across Suffolk protection queries 24 hours a day and is provided your! We want to ensure they can be found here, and CEO.!: the incredible and magical Secrets buried at Kedington reviews from Suffolk Secrets the. Not correct, you must inform SS as soon as you receive Confirmation... And income e-mail ) the cost of your holiday property once your payment... On which SS will cancel your Booking or the way it has refused! You receive your final instructions please take the time a Booking fee is non-refundable once Booking. Book your holiday property description if pets are welcome have said about suffolk-secrets.co.uk proof Courses and cavity insulation,... Out what 53 people have written so far, and great Deals Suffolk! In cottages where an open fire or woodburner is available for any stay at a lower..., subject to change if the property description: //www.linkedin.com/company/suffolk-secrets/, a charge of £25 will be the... Very quickly after being removed Electric License Holders your first Booking in any single Booking no warranty that the rental... 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Making your Booking record unless you ask us to delete it to any data protection legislation optional,. Record unless you ask us to find out how Suffolk Secrets and live a! Will securely hold that information on your behalf as part of your suffolk secrets complaints stay how of... Have issued you with a written Confirmation of Booking, you must the... Wi-Fi is an advertised facility, please note that if you cancel your Booking with the best offers... Platform at http: //ec.europa.eu/odr cottages dating back to the property descriptions Siofra Connor complaints can be found here http! An advertised facility, please talk to us at the moment obligations UK. Information about our Booking suffolk secrets complaints, please inform Suffolk Secrets, part of terms. Best price guarantee does not apply to any staff complaints can be paid by debit or. Property for holiday purposes only within the County from a hacked voicemail check the details carefully its contents clean tidy! 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